Rewards Optimization Product Development, Vice President; Hybrid

Citi’s United States Personal Bank (USPB) has a unique opportunity to leverage its consumer relationships, customer base, footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way. We are seeking to hire a VP Rewards Optimization Product Development position to be part of the USPB Cards Pricing and Statement Operations team.

• Manage the development of Rewards enhancements from ideation to launch, and act as a key point of contact for enhancements owned
• Work closely with internal and external business partners including Technology and Product teams in designing, building, implementing, and testing new strategies and enhancements
• Create well-defined business requirements/user stories and testing criteria
• Deliver projects on time, within budget, and with high quality
• Monitor and report status of work in progress, as well as key performance indicators relative to expectations post-launch

• 6+ years of experience (product development or technology experience preferred, credit cards and rewards experience a plus)
• Bachelor’s degree in Business, Computer Science, Engineering or related field
• Excellent verbal and written communication skills, and ability to communicate complex topics to key stakeholders at both business and technical levels
• Extremely high level of attention to detail
• Excellent organization skills, with the ability to work under pressure and prioritize within tight deadlines
• Ability to work as part of a team, with a high degree of collaboration with cross functional teams
• Excellent project management skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Product Management and Development

Product Development

Full time

Wilmington, Delaware, United States

$ - $

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Jan 15, 2026

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