Product Office Director– CoBrand & Partner Product

Ready to shape the future of our Card CoBrand & Partner business? Join us to lead transformative projects that make a real impact. Your leadership will help us deliver innovative solutions and drive meaningful results.

As a Product Office Director within the Card CoBrand & Partner team, you lead the prioritization, planning, and delivery of key initiatives that support our business goals. You will collaborate with cross‑functional teams to ensure alignment, transparency, and progress across a dynamic portfolio of work. You will help us identify and resolve challenges, drive continuous improvement, and foster a culture of operational excellence.

Together, we create solutions that matter for our partners and customers.

• Lead the ongoing prioritization and planning process for the Card CoBrand & Partner portfolio, ensuring initiatives are aligned with business strategy and objectives.
• Develop and maintain robust status reporting mechanisms to provide transparency on progress, risks, and issues across the book of work.
• Collaborate with Product teams to maintain and evolve the long‑term product roadmap, ensuring alignment with business goals and market trends.
• Establish and manage a framework of meetings, governance routines, and communication channels to ensure consistent alignment across key stakeholders, including Product, Technology, Operations, and external partners.
• Implement and oversee portfolio management processes, including intake, prioritization, resource allocation, and delivery tracking.
• Identify, escalate, and help resolve risks and issues impacting portfolio delivery.
• Drive process improvements and best practices in portfolio management, leveraging data and feedback to enhance efficiency and effectiveness.

• Bachelor’s degree in Business, Finance, Project Management, or related field.
• 10+ years of experience in portfolio management, program management, or product management within financial services or a related industry.
• Proven track record of leading a team of resources accountable for managing complex portfolios and cross‑functional initiatives.
• Strong analytical, organizational, and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Experience with project management tools and reporting platforms (e.g., JIRA, MS Project, Tableau).
• Ability to work independently and collaboratively in a fast‑paced environment.

• Advanced degree (MBA or equivalent) preferred.
• Experience in credit card, payments, or loyalty/rewards businesses.
• Familiar with Agile methodologies and frameworks.
• Prior experience in a matrixed organization with multiple stakeholders.
• PMP, PgMP, or similar project/portfolio management certification.
• Demonstrated ability to drive change and process improvement initiatives.