Client Billing & Accounts Receivable Specialist

Client Billing & Accounts Receivable Specialist Wilmington, Delaware (Hybrid)

A highly respected and well-established professional services firm in Wilmington, Delaware, is seeking a Client Billing & Accounts Receivable Specialist to join its team. This role works closely with attorneys, clients, and internal accounting professionals to support billing operations, assist with soft collections, and ensure client accounts are managed accurately and professionally.

This position is ideal for someone with strong customer service skills who is comfortable communicating directly with clients and internal stakeholders regarding billing matters.

This position offers a hybrid schedule (4 days in office, 1 day remote).

Our client offers a stable, professional work environment and an outstanding benefits package, including:

• Fully paid medical insurance for employees
• Generous paid time off and holidays
• Hybrid work flexibility after training
• A collaborative, team-oriented workplace
• Strong employee retention and long-term career stability

This is an excellent opportunity to join a top-tier professional services organization and build a long-term career in a supportive and well-structured environment.

• Coordinate with attorneys, clients, and the accounting team regarding billing matters and client accounts
• Assist with soft collections, including professional follow-up on outstanding invoices and resolving billing inquiries
• Communicate directly with clients to address billing questions and ensure timely payments
• Work with internal teams to ensure proper billing setup, payor information, and financial system coding
• Maintain accurate billing records and assist with internal reporting and documentation
• Support projects related to billing processes and operational improvements
• Maintain proactive communication with supervisors and team members regarding billing activity and client needs

• 2-3+ years of professional experience in billing, accounts receivable, client services, banking, or a related role
• Experience communicating professionally with clients regarding financial or billing matters
• Strong customer service skills and professional communication abilities
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and work in a fast-paced environment
• Strong technology skills including Excel, Word, and Outlook
• Law firm or professional services experience is a plus, but not required