Retail Omni Fulfillment Associate

Overview

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, and the ability to prioritize and efficiently execute operational processes.

At DICK’S Sporting Goods, we believe in how positively sports can change lives. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures.
• Uphold company merchandising and presentation standards.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards. Assist in completion of all omni fulfillment processes, including Ship From Store (SFS), Buy Online Pickup in Store (BOPIS), and curbside pickup.
• Participate in Loss Prevention procedures related to Omni-Channel processes; assist in completing daily Fed Ex Box Count Audits according to company Inventory Control and Loss Prevention standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintain confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

• Prior retail sales, operations, maintenance, or customer-focused experience preferred
• Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time standing or walking (up to 4 hours). Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

• Entry level

• Part-time

• Management and Manufacturing

• Manufacturing, Retail, and Sporting Goods Manufacturing