Field Service Technician – ND

Job Description

To provide superior and professional field service support for all E3 products. This includes both service calls on customer locations and service performed in‑house. Providing product operating instructions, training, and best practices to all E3 customers. Completing all required service ticket inputs and submitting per policy. Maintaining a clean and safe working environment including shop assets and company vehicles.

• 24/7 365 support when scheduled.
• Troubleshoot unit operation problems.
• Hands‑on equipment repairs in the field.
• Maintain accurate parts inventory.
• Service ticket data capture.
• Customer product training.
• Communicate quality issues/exceptions.
• Comply with all customer and E3 HSE compliance requirements.

• Service ticket completion and submission.
• Expense reporting.
• Training (HSE, operational, customer required).
• DOT required inspections and documentation.
• Service truck maintenance.

• Must have prior field experience in related field.
• Hydraulics and/or electrical experience preferred.
• Due to DOT regulations, candidate must be over 21 years of age.
• Valid driver’s license.

• Technical problem‑solving and mechanical/electrical aptitude.
• Physically capable of lifting 70lbs not less than 36".
• No DMV major moving violations and/or DUI/DWI convictions within the previous 36 months.
• Able to pull a tandem axle trailer.
• 50% travel/overnight stay.
• Proficient with MS Office programs.
• Ability to work autonomously.
• Superior organizational skills; strong attention to detail; excellent time management skills and commitment to deadlines.
• Demonstrates professional work characteristics, high initiative, dependability, and credibility.
• Strong verbal and written communication skills.
• Detail oriented and results driven.
• Positive and action‑oriented personality.

• Day shift.
• Monday to Friday.
• Overtime.
• Weekends as needed.

• Overtime pay.

• 401(k).
• 401(k) matching.
• Dental insurance.
• Health insurance.
• Life insurance.
• Paid time off.
• Vision insurance.

Work Location: North Dakota and surrounding area, Alexander, ND 58831 (Preferred)

Job Type: Full‑time

Pay: From $25.00 per hour

Experience: Hydraulics and/or electrical – 1 year (Preferred)