Plant Manager - Laundry Operations

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Join to apply for the Plant Manager - Laundry Operations role at Master Corp, Inc.

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Join Our Team at Master Corp, Inc. At Master Corp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

The Plant Manager Laundry Operations is responsible for oversite of the laundry operations at an assigned facility. This position is responsible for all related functions, procedures, programs and policies in achieving standards and efficient operations of the Plant. Additional responsibilities include hiring, training, coaching and counseling respective Associates. This position will ensure Associates’ commitment to maintaining laundry expectations through observation, communication and recognition.

The Plant Manager serves as a role model, develops talent and provides staff support in handling complex situations. Other activities include managing outside contractors to perform certain repair or replacement projects.

• INTEGRITY – We never compromise on our word. We act with transparency – we are a trusted partner.
• PRIDE – We are proud of our people, and they are proud to work for Master Corp.
• QUALITY – We do things the right way and strive to continuously improve.
• DEPENDABILITY – We keep our promises. We are accountable for our actions. We meet or beat our deadlines – you can count on us.
• RESPECT – We value and appreciate every member of our team. We treat each other as we wish to be treated ourselves.

• Decision Quality – Makes good and timely decisions that keep the organization moving forward.
• Directs Work – Provides direction, delegating, and removing obstacles to get work done.
• Builds Effective Teams – Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
• Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.
• Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
• Drives Results – Consistently achieves results, even under tough circumstances.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Take ownership for the successful operation of laundry working collaboratively with business partners to ensure KPIs and other performance goals are achieved.
• Monitor the key performance indicators of Quality, Timeliness and Budget and ensure laundry management team is working together to achieve targets. Hold team accountable for measurable results and develop action plans for team if key metrics aren’t being achieved.
• Ensure proper inventory of tools and chemicals is always maintained; ensure equipment is in good operating condition, rotating out in accordance with replacement schedules/plans.
• Provide routine updates to leadership meeting frequency and information expectations established.
• Act as a change leader and champion organizational changes to achieve short and long‑term goals and objectives.
• Partner with Talent Acquisition to ensure that the operations has an active recruiting strategy in place – effectively monitoring staffing levels at site and ensuring TA and the HR Business Partner are aligned with the strategy to ensure staffing levels are maintained.
• Partner with Learning and Development and Field HR to ensure there is an onboarding, training and retention strategy in place for team members; working with Laundry Leadership to ensure process is followed and there is correct selection, onboarding, training, and employee…