Software Engineer II or III

Who We Are

Founded in 1926
, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life.

The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes.

Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

The Software Engineer role at the Colonial Williamsburg Foundation supports the Foundation’s educational mission through the design, development, and support of technology solutions that enhance guest experiences and operational effectiveness. Embedded within the Information Technology department, this position works on enterprise applications, systems analysis, and custom integrations that connect diverse platforms into a reliable and scalable technology environment. Software Engineers collaborate with IT peers and business partners to translate requirements into effective solutions and provide tier-three application support, including participation in a rotating on-call schedule.

Scope and level of responsibility vary based on experience.

Must reside in or be ready to relocate to Virginia

Responsibilities of both levels include but are not limited to:

• Provide technical assistance in the implementation, support, and integration of enterprise applications across the Foundation.
• Perform systems analysis, including preparation of functional requirements, feasibilitystudies, cost-benefit analyses, and other decision-support documentation.
• Design, develop, test, and implement application enhancements, integrations, andinterfaces that connect disparate vendor and internal systems.
• Provide tier-three application support, including problem determination, root cause analysis,and resolution for assigned systems.
• Deliver timely and effective customer service in response to departmental requests fortechnology guidance and support.
• Collaborate with IT peers and business partners to understand operational needs andtranslate them into technical solutions.
• Participate in a rotating on-call schedule to provide after-hours support and ensure systemavailability.
• Maintain technical knowledge through professional development, peer networks, and industry resources.
• Support departmental and Foundation goals through continuous improvement and sharedaccountability.

In addition to the responsibilities above, the Software Engineer III is expected to:

• Lead the design and implementation of complex systems, integrations, or applicationcomponents with broad departmental impact.
• Serve as a technical advisor to business units, vendors, and cross-functional stakeholders,working beyond the immediate IT team.
• Drive moderate improvements to processes,…