Senior Manager, Technical Program Management; Bank Tech Williamsburg, VA

Senior Manager, Technical Program Management (Bank Tech)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

At Capital One, we were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

As a Senior Manager of Technical Program Management (TPM) in the Bank Tech organization, you will drive initiatives for ACH, Wires, Instant, and emerging payment types, ensuring platform readiness for modernization and future innovation. In this exciting role, you will partner with Senior Leaders and stakeholders across lines of businesses to drive execution of a cohesive roadmap across multiple work streams to deliver results that will have a direct impact on the company.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Strong technical background with the ability to proactively identify and mitigate technical risks throughout the delivery life-cycle.
• Exceptional communication and collaboration skills.
• Excellent problem solving and influencing skills.
• Quantitative approach to problem solving and a collaborative implementer for holistic solutions; a systems thinker.
• Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives.
• Deep focus on execution, follow‑through, accountability, and results.
• Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

• Bachelor's degree.
• At least 5 years of experience managing technical programs.

• 5+ years of experience designing and building data‑intensive solutions using distributed computing.
• 3+ years of experience building distributed systems & highly available services using AWS cloud computing services and architecture.
• 3+ years experience in Payments space.
• 3+ years of experience with Agile delivery.
• 3+ years experience delivering large and complex programs where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables, and unblock teams to land business impact.
• Experience in building systems & solutions within a highly regulated environment.
• Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering).

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.