Tcch Surveillance Operator

1 day ago Be among the first 25 applicants

This range is provided by Turtle Creek Casino & Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$16.00/hr - $16.00/hr

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

As part of our team, full and part time employees will enjoy the following benefits and perks:

• One FREE meal per shift
• 401K with match (after 1 year) plus weekly contributions
• Weekly Pay Days and Daily Pay Available
• Paid Time Off (PTO), Paid Holidays & Jury Pay
• Voluntary Vision
• Voluntary AFLAC Plans Available
• Employee Referral Program
• Gas Discounts at our Markets
• Cannabis Store Discounts
• Giftshop and Food Discounts
• Employee appreciation events and prizes

In addition, full time employees are eligible for the following:

• Paid Bereavement
• Life Insurance Coverage
• Voluntary Short and Long Term Disability Coverage
• Voluntary AFLAC Plans Available

Seasonal employees contact the Benefits Department for eligible benefits and perks!!

We look forward to having you join our team and being a part of our mission

Provides constant video surveillance and reports accurate and factual information for casino and tribal asset protection.

• Maintain confidentiality at all times.
• Observe and report accurate information; summarizing the relevant details of an event in a concise and factual manner.
• Monitor all areas that are designated as essential coverage areas to ensure that all policies and procedures are followed.
• Assist in the confidential investigations of customers and employees for fraud, theft, embezzlement or other misconduct.
• Learn all gaming procedures in order to analyze activities for suspicious, unusual, or undesirable play.
• Operate the CCTV system to monitor all gaming and non-gaming areas.
• Maintain appropriate logs, reports, and records of illegal activity.
• Use of game protection skills.
• Utilize a wide variety of reference, descriptive data and other important information such as policies and procedures and other gaming reference tools in order to reach an informed decision.
• Utilize Synkros, , EVERI, and other casino programs.
• Work a flexible schedule to include nights, weekends, and holidays when required.
• Any other duties assigned by the Surveillance Management.
• Other duties as assigned by Supervisor.

• Must have excellent customer service and communication skills both verbal and written. Must be team player with a positive attitude.
• Attention to detail and accuracy is essential as well as the ability to handle multiple tasks and strong organizational skills.
• Must be willing and able to learn programs specific to surveillance operations.
• Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must be able to make sound decisions under pressure. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position.
• Must possess the ability to work with various personalities while maintaining impartiality.
• Must have good mathematical skills in order to add, subtract, divide, and multiply.
• Must be willing to take responsibility when asked and to adhere to the strictest confidentiality.
• Must assist in maintaining a clean office environment.
• Must respond to supervisory guidance and assignments and accept feedback in order to learn new, updated information.

• Must be at least 18 years old with a minimum of a high school diploma, a GED or equivalent experience. Some college is preferred.
• Minimum of 1-2 years gaming experience. Non-gaming Surveillance experience may be considered.
• Must have a complete understanding of the policies and procedures of each department…