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Front Desk Attendant - Williamsburg Inn

Job in Williamsburg, James City County, Virginia, 23187, USA
Listing for: Colonial Williamsburg Foundation
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
  • Restaurant/Food Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible.

Essential Duties
  • Maintains a high standard of service and hospitality at all times.
  • Trains new employees.
  • Performs other duties as required.
Requirements
  • Must be available to work all shifts including days, nights, weekends, and holidays.
  • Some front desk or guest relations experience preferred.
  • High school diploma or G.E.D.
  • Full time position.
  • Ability to handle cash handling duties.
  • Flexibility to include availability on short notice.
  • Excellent public contact and organizational skills.
  • Effective oral and written communication skills.
  • Demonstrate the ability to:
  • Handle guest complaints with professionalism and tact.
  • Work effectively under pressure.
  • Stand for extended periods.
  • Respond quickly and professionally to situations.
  • Manage paperwork efficiently.

Williamsburg Inn is the only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. You’ll enjoy stunning views of the Golden Horseshoe Golf Course and newly expanded outdoor spaces.

Founded in 1926, the Colonial Williamsburg Foundation is a private, not‑for‑profit educational, historic, and cultural institution that owns and operates one of the largest and best‑known museum complexes in the world.

Our mission is “that the future may learn from the past” through preserving and restoring 18th‑century Williamsburg, Virginia’s colonial capital.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is a 301‑acre restored colonial capital with 88 original buildings and 525 reconstructed buildings.

Visitors may also indulge in food and drink at our many on‑site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

Referrals increase your chances of interviewing at Colonial Williamsburg Foundation by 2x

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