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Customer Service Rep Bilingual

Front Office Guest Experience Coordinator

Job in Williamsburg, James City County, Virginia, 23187, USA
Listing for: Colonial Williamsburg Foundation
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A prominent cultural institution is seeking a Guest Service Coordinator for their Front Office. This full-time position involves collaborating with various teams to enhance guest satisfaction, managing guest inquiries, and ensuring the adherence to quality standards. Ideal candidates will have a strong customer service background and preferably experience in luxury hotel settings. Flexibility to work varied shifts is essential, and opportunities for overtime may occur during peak periods.
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