Cafe Associate

Food Service Worker – Sam’s Club – Wilkes Barre, PA

Base pay: $17.00/hr – $24.00/hr

We need strong team players, with a commitment to serving our members and creating the warm and friendly environment they deserve – serving up a meal just like ’s Club Café Associates listen to our member’s needs, prepare their food orders and provide fast and friendly service.

You will sweep us off our feet if:

• You have a passion for and experience with fresh food
• You keep member satisfaction as your top priority
• You’re a solution seeker and innovator who tackles obstacles head-on
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out‑of‑box thinking

You will make an impact by:

• Ensuring high‑quality products are fresh, ready, and available in the café
• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser‑quality food products
• Packing ready‑to‑sell products in proper containers and stocking displays
• Preparing and serving ready‑to‑eat food
• Maintaining a clean, sanitized, and member‑ready area

What you’ll do:

• Be a Team Member: maintain up‑to‑date knowledge of product specifications related to prepared food merchandise; collaborate with cross‑functional teams and help educate other associates on tools, tasks and resources; communicate effectively with the team; and be flexible to the needs of the business to work in other areas.
• Be an Expert: prepare food according to item specifications; understand and plan future productions and mass productions; prepare for seasonality; adhere to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operate, maintain, and sanitize equipment; and demonstrate an understanding of product and layout execution.
• Be a Techie: leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilize handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick‑up orders, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Be an Owner: drive the performance of the area; stock and rotate merchandise; ensure quality and date control standards; eliminate waste; provide member service by acknowledging the member and identifying member's needs; assist members with purchasing decisions; payment types; locate merchandise; and resolve member issues and concerns.
• Be a Talent Ambassador: be a brand advocate; develop, influence and inspire others for working in a style that is respectful, supportive and team‑oriented; understand roadblocks and assist in training them.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co‑workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties, and feedback.

Benefits:

• Health benefits:
  
  medical, vision and dental coverage
• Financial benefits:
  
  401(k), stock purchase and company‑paid life insurance
• Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty and voting; you will also receive PTO and/or PPTO usable for vacation, sick leave, holidays or other purposes. The amount varies by classification and length of employment.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are paid…