Assistant Store Manager

Assistant Store Manager

Location: Wilkes Barre, PA – 277 Mundy St (Retail/Administration)

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best‑in‑class services, entertainment and technology. You’ll partner with a store manager to oversee all aspects of daily store operation, from merchandising and product launches to meeting and exceeding sales objectives.

• Partner with the store manager to oversee daily store operations.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives.
• Provide an extraordinary customer experience with AT&T products and services.
• Coach and motivate a team of retail sales consultants to achieve sales and service goals.

• Excellent communication and leadership skills.
• At least three years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well‑developed planning, analytical, and problem‑solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and ability to champion change.
• Inspire the team through high performance, collaboration, and teamwork.
• Utilize professional expertise to solve problems and analyze issues.
• Take initiative and strive to create results.

Base salary range: $42,800 – $64,200
. Eligible for up to $18,000+ in commissions yearly if all sales goals are met.

• Medical/Dental/Vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time Off (at least 23 days of vacation each year and 9 company‑designated holidays).
• Paid Parental Leave.
• Paid Caregiver Leave.
• Additional paid sick leave beyond state and local law (unprotected).
• Adoption reimbursement.
• Disability benefits (short‑term and long‑term).
• Life and accidental death insurance.
• Supplemental benefit programs: critical illness, accident hospital indemnity, group legal.
• Employee assistance programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet/fiber where available, and AT&T phone.

Full‑time office role. 40 hours per week. Regular time type.

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair‑chance employer and does not initiate a background check until an offer is made.

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #Connecting Our Communities