Groundcare; Horticultural Service Technician

Our Service Technicians perform diagnostics, maintenance and repairs on agricultural and horticultural machinery, both in our busy workshop and on-site at our customers' locations. We are looking for an enthusiastic and skilled individual to join our team, specifically focussing on ground care/horticultural machinery & equipment.

Full time / Permanent / Monday – Friday, 8.30am-4.30pm (paid call‑out on rota and overtime available).

Location:

Dumfries Depot (DG1 3UB
)

Salary: dependent upon experience.

• Perform diagnostics, service repairs and maintenance work accurately and efficiently.
• Use diagnostic tools and technical manuals to identify and resolve issues.
• Carry out pre‑delivery inspections and prepare equipment for customer use.
• Complete job cards, service reports and warranty documentation accurately.
• Provide technical support and advice to customers when required.
• Ensure all work is completed in line with manufacturer guidelines and health & safety standards.
• Maintain a clean, safe and well‑organised working environment.

• Previous experience as a ground care, horticultural, small engine, or similar technician.
• Strong mechanical and electrical diagnostic skills.
• Knowledge of petrol, diesel, battery‑powered and robotic equipment.
• Ability to use computer applications and manufacturer service portals.
• Strong customer relationship skills.
• Ability to work independently and as part of a team.
• Excellent attention to detail and problem‑solving skills.
• Full UK driving licence (essential).
• Relevant qualifications or manufacturer training are desirable but not essential.

• 33 days holiday per year (including bank holidays).
• Discounts in our shops.
• Ongoing training and development opportunities.
• A supportive and friendly environment.

Cornthwaite Group are a leading supplier of global agricultural and horticultural brands and are one of the largest John Deere dealerships in the UK. We support our customers with quality products, outstanding aftersales and leading technology solutions.

We believe in equality of opportunity, positive and respectful work environments, and recognise that our people are key to our continued success.

For more information on the company and our vacancies, please visit our website