Senior Support Manager

Payroll

• Update Templa timesheets from all team's spreadsheet timesheets as required to ensure accuracy
• Always check holiday rates using spreadsheet:
  Samsic Holiday Calculator which differ from normal rates based on average earnings.
• Process approved overtime
• Check/update Overtime Tracker when adding C-Covers on Templa timesheets
• Employee Correction to Pay Request
• update Overtime Tracker spreadsheet
• Update Samsic holiday calculator
• Update and send sick log to payroll
• Log and file sick notes
• Update WIP report
• AWR (Additional Working Request/ Extra hours or OT-Overtime) log and document

• Oversee day-to-day operational service delivery to ensure smooth running and client satisfaction.
• Manage and respond to daily requests relating to operations, quality, and health & safety.
• Review and update procedures/standard operating procedures (SOPs) to maintain compliance and efficiency.
• Control and maintain documentation, ensuring accuracy, version control, and accessibility.
• Address health and safety concerns promptly, ensuring all issues are resolved efficiently and effectively.

• Request PO's from client as necessary.
• Ensure PO numbers are added to the WIP Report spreadsheet for 3 sites.
• Kitt Green requests with AWR relating to Cleaning, Security, Samsic supply partners
• Create quotes as requested by the client and obtain necessary signatures for authorisation
• Complete necessary documents as required Samsic - PO - Invoices
• Order and log all Materials/ Consumables/ Equipment included and not included in contract
• Register and raise necessary PO for equipment maintenance.

• Check and ensure the swab results schedule is completed and is up to date.

• Manage tracker of assiduity/ absences, punctuality and holidays - Operatives and Managers

• Manage requests and order new stationery items:
• Complete necessary logs and trackers following orders

• Janitorial Materials/ Consumables/ Uniform (in contract)
• Requests from Plant Team Managers

• Review Training requirements
• Book in any requested training session and raise necessary PO.

• Complete disciplinaries and grievances in accordance with the Samsic policy
• Log any reports following Samsic procedure

• Oversee the janitorial department and clothing stores to ensure efficiency.
• Raise any requests/issues on behalf or to the department.

• Complete any requests within reason from the Key Account Manager