Medical Receptionist​/Administrator

Go back Bridgewater Community Healthcare NHS Foundation Trust

The closing date is 23 March 2026

An exciting opportunity has arisen for the appointment of a Receptionist/Administrator to provide clerical support to the various services located in the Widnes Health Care Resource Centre. This centre is open 365 days of the year and currently staff work on a rota to cover shifts from 7.45am – 9.15pm. Applicants must be hard working and flexible and not easily phased at times by a demanding workload.

Effective organisational and interpersonal skills are important, as is the ability to work as an effective team member.

If you possess and can demonstrate good literacy, numeracy and admin skills and have worked in a customer/administration focussed environment for at least 12 months, we would like to hear from you.

The successful applicant must have proven clerical experience, and/or be able to demonstrate administrative knowledge, 4 GCSE passes at Grade C and above or equivalent qualifications to include Maths and English as well as ECDL or equivalent experience of using computer packages.

The successful applicant would be expected to have or undertake further development to NVQ Level 3 standard.

The Successful Candidate will work on the main reception desk, where patients arrive for their appointments for all departments within Widnes HCRC building.

Duties will include arriving patients on the booking system, booking/amending appointments, booking follow up appointments for Bridgewater services including the UTC, Podiatry, Treatment rooms as well as signposting for external services running clinics within the building.

Answering Emails, dealing with daily tasks and queries, liaising with patients and clinicians both face to face and over the telephone.

They will also cover the general duties of a busy reception. This can be a challenging role at times.

The Reception team is a busy department which would suit a candidate who enjoys working in a fast pace environment.

Undertake training for the fire warden role.

Flexible working will be considered for all roles.

Unfortunately, we do not hold a sponsor licence for working Visas.

At Bridgewater, our PEOPLE values shape how we deliver our NHS services in your local community.

They help us deliver our mission to improve local health and promote wellbeing in the communities we serve.

After all, values are about people and they were created in partnership with our staff to reflect what they felt was important to them.

Here at Bridgewater our shared values flow through the organisation.

P - Person-centred – We are passionate about individual needs and promote independence in the healthcare we provide.

E - Empowered – We empower our people and encourage new ideas to deliver and create improvements in community care.

O - Open and Honest – We behave in a way that develops relationships based on trust, openness, honesty and respect.

P - Professional – We support our people, so everyone has the right skills and training to deliver outstanding patient care.

L - Locally Lead – We are always learning about our communities and show great pride in being a local provider of health and care.

E - Efficient – We use our resources wisely to provide sustainable and value for money healthcare for our patients.

Bridgewater Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching Hospitals NHS Foundation Trust plan to integrate and form a new organisation on the 1st April 2026. As such, if your start date is on or after 1st April 2026, you will be employed by the newly formed organisation. Should you join Bridgewater prior to this date, your employment will automatically transfer into the new organisation.

We are confident that this transition will provide new opportunities and a continued commitment to excellence in patient care.

Job Purpose:

• To provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service;
• To provide a customer focused service to the…