Business Analyst

Position Description

At CGI, you will play a pivotal role in shaping business transformation for major clients, turning complex challenges into clear, actionable solutions that drive measurable impact. As a Business Analyst, you will work at the heart of our multidisciplinary teams—helping define smarter processes, designing future‑ready services, and ensuring technology delivers meaningful outcomes. You will influence strategic decisions, champion continuous improvement and help clients realise the full potential of their digital investments—all while working in a collaborative environment that empowers you to take ownership, innovate with confidence and thrive with the support of an experienced community of experts.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

In this role, you will lead the analysis and definition of business needs, shaping solutions that deliver genuine value across programmes of varying scale and complexity. You will guide teams through discovery, prioritisation and testing while ensuring every outcome aligns with business goals and user needs. You will take ownership of stakeholder relationships, build trusted partnerships and bring clarity to decision‑making across the full delivery lifecycle.

You will also be a key contributor to the wider business analysis community—driving best practice, mentoring others, maturing methods and ensuring our teams are equipped with the right tools to innovate effectively. Throughout, you will be supported by a collaborative environment that encourages you to share ideas, refine approaches and influence positive change.

• Lead & Innovate:
  Shape analysis approaches, define MVPs and recommend strategic options.
• Develop & Deliver:
  Model processes, systems and data to support impactful design and delivery.
• Optimise & Improve:
  Identify and lead business process improvements to enhance services and operations.
• Guide & Assure:
  Drive requirements definition and management across full lifecycle stages.
• Engage & Influence:
  Own stakeholder relationships and communication strategies, resolving challenges and aligning expectations.
• Validate & Test:
  Lead business process testing, usability evaluation and acceptance criteria development.
• Support & Enable:
  Mentor peers, promote best practice and contribute to capability building within communities of practice.

To succeed in this role, you should bring strong experience in technical and business analysis within agile environments, with the ability to translate complex problems into clear, deliverable solutions. You should feel confident leading analysis across the lifecycle, nurturing stakeholder relationships and guiding teams through structured design, testing and delivery.

• Strong experience applying business analysis techniques in complex programmes
• Proven ability to define and manage requirements across full lifecycle stages
• Proficiency in business modelling, process mapping and feasibility analysis
• Demonstrable experience leading process improvement and testing activities
• Ability to guide agile teams on best approaches, prioritisation and MVP development
• Excellent stakeholder engagement and communication skills
• Experience mentoring others or contributing to…