Family Support Specialist; Case Manager

Overview

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Case Manager to join their team. The primary responsibilities for this role include assessing family safety, progress, and needs, conducting child safety check-ins, developing case plans, and providing coaching in various life skills. The ideal candidate will collaborate with community partners, maintain documentation, and attend court and training sessions.

• Meet with families in their homes weekly to assess safety, progress, and needs.
• Conduct monthly individual child safety check-ins.
• Complete assessments, develop case plans, and support families using evidence-based models.
• Provide hands-on coaching in parenting, communication, household safety, organization, problem-solving, and other life skills.
• Respond to family crises as needed (phone/text), including some evening or weekend support.
• Maintain accurate and timely documentation, case notes, and court reports.
• Collaborate regularly with internal supervisors, family mentors, and community partners.
• Appear in court and provide testimony as needed.
• Attend ongoing training and development sessions.

• Experience working with children, families, or vulnerable populations (employment or volunteer).
• Bachelor’s degree in Social Work, Human Services, Psychology, Education, or related field.
• Strong time management and organizational skills — able to balance documentation, visits, and crisis response.
• Comfort working in family homes, including environments that may be stressful or unpredictable.

Case Managers are required to work evenings regularly, typically 3 nights per week after 5 PM, driven by family availability, crisis response, safety checks, and home visits. On-call needs can occur during evenings, weekends, and crisis moments.

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

In accordance with U.S. employment laws, and to provide equal employment opportunity to all individuals, our recruitment process complies with all federal and state legislation.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles  Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation s top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

* This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working…