Field Service Representative

Overview

Job Opportunity:
Field Service Representative – Locations:
Wichita, Kansas.

Start Date:

Immediate.

Schedule:

Full-Time (40 hours/week).

• Non-Medical Case Management:
  Provide comprehensive non-medical case management services to service members and their families; monitor case progress, adjust plans as needed, and ensure continuity of care; maintain detailed case documentation and track outcomes.
• Benefits Navigation & Expertise:
  Guide service members through complex benefits applications, appeals, and transitions; advise on eligibility requirements, timelines, and required documentation; advocate for clients to ensure they receive all entitled benefits and stay current on policy changes.
• Resource Allocation & Coordination:
  Build and maintain relationships with federal agencies, VA facilities, and community organizations; connect clients with healthcare, financial, educational, employment, and social support resources; track resource utilization and program effectiveness.
• Independent Work & Travel:
  Manage a caseload autonomously while maintaining quality standards; travel 20-30% to military installations, VA facilities, and client locations; conduct on-site assessments and represent the organization professionally at meetings and events.

• Experience with VA benefits and military disability systems, with the ability to navigate complex federal programs.
• Ability to work independently, manage time effectively, and make sound decisions without constant oversight.
• Understanding of Marine Corps culture and effective communication with service members and their families.
• Likely a military spouse or veteran—or someone who values service and purpose.

• Bachelor’s Degree.
• Five (5) years of experience working with the federal government and three (3) years in non-medical case management or resource allocation.
• Knowledge of VA benefits programs, eligibility, and application processes.
• Comprehensive understanding of TDRL and PDRL systems.
• Proven ability to work independently with minimal supervision.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Willingness and ability to travel 20-30% throughout the region.

• Meaningful mission supporting service members and their families through critical transitions.
• Independent work environment with autonomy and professional trust.
• A cause you can believe in—serving U.S. Marines and service members.
• A welcoming team culture that values your expertise and dedication.

If you’re excited about the opportunity to make a real impact while supporting service members navigating VA benefits and military transitions, we’d love to hear from you. Apply today and bring your expertise, independence, and commitment to a team that values your experience and your drive to make a difference.

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.