Youth Case Manager

Ember Hope, a leading, faith-based provider of child welfare services is committed to helping you succeed as an employee as you work to make a difference in the life of a child either directly or by offering administrative support. The Company strives for a positive work environment that encourages effective teamwork, trauma-informed practices, and opportunities to utilize leadership skills.

Team members from all departments will focus on carrying out the Ember Hope mission, vision, and values!

• Ensure a trauma informed focus on creating a safe and supportive environment for staff and those served through knowledge, sensitivity, respect, and a focus on resilience and recovery.
• Work as part of a team to access resources, plan, and advocate to improve the quality of people’s lives.
• Teach skills such as emotion regulation, having healthy relationships, conflict resolution, and healthy communication within families.
• Facilitate timely permanency through engagement with the family consistent with the practice framework.
• Engage the family in a meaningful relationship and utilize assessment and case planning to guide services. Help the family navigate the difficult terrain of the child welfare system, while ensuring safety needs are assessed and addressed.
• Visit with children and families one-on-one at least monthly to support progress toward permanency. Identify and remove barriers to timely reunification.
• Utilize assessments to build the family case plan and make placement referrals.
• Attend court hearings and submit timely court reports.
• Achieve timely reunification within 12 months for all referred cases. For those cases unable to reunify, support and achieve timely permanency preferably through either adoption or guardianship.
• Document all work and submit 100% of documentation per company policy.
• Work collaboratively with case management team members, stakeholders, and the Department of Children and Families (DCF).
• Follow Company Policy and Procedure and operate according to the Company’s Program Practice Guidelines.
• Back up on-call to the on-call department.

• 40% Case Management
• 20% Assessments & Reports
• 20% Documentation

• 20 days of PTO in year one
• +11 paid holidays
• 403(b) match at 4% + 12 paid mental health sessions a year

• Bachelor’s degree in social services or related field.
• Work Experience - One (1) to three (3) years of child welfare experience.
• Demonstrate excellent customer service skills, the ability to work on several tasks concurrently, and attention to detail and deadlines are essential to this position.
• This position also requires a valid driver's license and proof of current vehicle insurance and the ability to travel, driving company or personal vehicle including at night.
• 21 years of age. Must pass a background check, fingerprinting, and physical and drug screening.
• Maintain company-required training.
• Physical working requirements - Ability to travel, driving company or personal vehicle including lity to do occasional lifting of up to 50 lbs. Able to walk stairs.
  
  Ability to work flexible schedule, including some evenings and weekends.
  
  Employees are subject to outside environmental conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change.