Service Technician - MCL Wichita

Mill Creek Lumber and Supply Company is a leading provider of lumber and building materials, serving the construction industry since 1934. We are seeking a skilled and customer-oriented Windows Service Technician to join our dynamic team. As a Service Technician, you will be responsible for on-site service and repair of windows, doors and cabinets in residential homes. Your expertise and commitment to quality workmanship will contribute to our reputation as a trusted provider of home improvement solutions.

This position requires attention to detail, excellent customer service skills, and the ability to work independently or as part of a team.

Help Us Build America!

Responsibilities:

* Conduct on-site service and repairs of windows, doors, and cabinets at residential customer locations.

* Diagnose issues and determine the most effective and efficient repair solutions.

* Perform necessary repairs and replacements, including hardware, glass, weather stripping, and finishes.

* Ensure that all serviced products meet our high-quality standards and industry regulations.

* Provide exceptional customer service by effectively communicating with clients and addressing their questions and concerns.

* Maintain detailed records of service calls, including work performed, parts used, and time spent.

* Collaborate with the sales and installation teams to resolve complex customer issues.

* Keep up-to-date with industry trends, product knowledge, and service techniques through ongoing training and development.