In-Store Sales Associate

Job Summary of In-Store Sales Associate

At Floor & Decor,In-Store Sales Associate have a pivotal role in delivering exceptional service to customers, offering support in product selection and project completion. By keeping sales departments organized and supplied, Sales Associates help maintain a rapid and safe shopping environment. If you are enthusiastic about helping others and eager to expand your knowledge, we welcome you to apply for our In-Store Sales Associate positions, available in both Full-Time and Part-Time capacities.

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable
• Highly skilled in articulating ideas clearly and possessing strong listening capabilities

• Interact with clients, discuss their projects, endorse our products, and enthuse customers about their buying decisions.
• Provide outstanding customer service that surpasses customer expectations and offers exceptional assistance.
• Sustain inventory levels in the assigned regions while also keeping them orderly, appealing, and secure.
• Engage in teamwork with managers and peers to accomplish sales goals as a unified group.
• Use the POS system to process customer payments and complete transactions at the checkout.
• Execute customer refund and exchange transactions in accordance with established policies.
• Ensure that the authorized procedures for accepting cash, checks, and credit cards are followed.
• Generate price markers and promotional materials for merchandise. Arrange, tag, and present products.
• Ensure that your behavior and performance reflect the core values that the company stands for.
• Demonstrate an understanding of the company's compliance with safety protocols.
• Adhere to the prescribed procedures for answering phone calls as outlined by the company.
• Be willing to lend a hand in various parts of the store as the situation demands.
• Excel in a dynamic work environment by ensuring accuracy is upheld.

• Being 18 years or older is a requirement for participation.
• Proficiency in basic numerical operations.
• Customer service experience.
• Skill in multitasking and excelling in challenging circumstances.
• Obtaining forklift certifications through F&D could be a requirement for certain job placements.
• Passing a drug test is a prerequisite for obtaining certification to operate heavy equipment in states where it is permissible by law.

• The employee may be exposed to a warehouse atmosphere and operational vehicles periodically as part of their job responsibilities.

Physical/Sensory Requirements of In-Store Sales Associate:

• Necessary capacity to apply force occasionally in the range of 30-60 pounds, frequently in the range of 20-30 pounds, and constantly up to 20 pounds to move objects through lifting, carrying, pushing, pulling, or other forms of manipulation.
• The duties of the employee often involve using their hands and fingers for activities such as feeling or handling objects.
• The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Floor & Decor ensures that its employees and those seeking employment are treated equitably and without discrimination, regardless of characteristics like gender, sexual orientation, veteran status, or genetic information. This commitment to fair employment practices spans the entire employee lifecycle, safeguarding against biased actions in recruitment, testing, promotions, layoffs, and termination. The company upholds a strict anti-discrimination stance against any employee or job applicant based on legally protected statuses outlined in its policy and by law.