Store Leader

Overview

Inspired by Hard Work. In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

• Department: D2C
• Reports To:
  
  District Leader
• Job Classification:
  On-site
• FLSA Status:
  Exempt

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bring to life the ultimate retail consumer experience.
• Translate the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising, and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
• Develop, train, coach and provide feedback to all leaders and associates using appropriate performance and talent management tools to ensure positive growth.
• Analyze local market trends and data relevant to operations, including product mix, trends, needs, local competition, wages, and events.
• Develop and execute revenue-building strategies to achieve and exceed store sales goals and consumer expectations; adjust as needed.
• Collaborate with internal partners to lead timely and effective execution of store controls and operating standards, while ensuring store profitability and team safety.
• Develop and foster external partnerships for the benefit of the store.
• Engage with the local community and encourage ideas to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Utilize talent identification processes to build a strong internal bench, maintain a network of qualified candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

• Bachelor’s or equivalent work experience in lieu of degree.

• 4+ years of retail management experience required; store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC
  
  Skills:
  
  POS Systems and Microsoft Office

• Typical retail environment; store setting. Extended periods of standing and computer work.
• Moderate lifting (30-40 lbs).
• Retail hours and national travel up to 20%.
• On-site location for all work-related activities.
• Carhartt is a tobacco-free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.