Payment Processing Specialist

Company Overview

Lowe's, a FORTUNE® 50 leader in the home improvement industry, serves around 16 million customer transactions each week across the United States. With more than 1,700 stores and approximately 300,000 associates, Lowe's is dedicated to delivering exceptional service, enhancing community spaces, providing safe and affordable housing, and supporting the growth of skilled trade professionals. As a Payment Processing Specialist, you help ensure each customer enjoys a positive and memorable shopping experience.

As a Payment Processing Specialist, you will provide efficient, courteous, and accurate checkout services that reflect Lowe's commitment to customer satisfaction. Beyond processing transactions, you may assist with store upkeep, support other departments, and respond to customer needs throughout the store.

• Deliver prompt, friendly, and professional checkout assistance.
• Assist customers at self-checkout stations.
• Accurately scan, bag, and process purchases.
• Operate registers, handle payments, and process returns or exchanges.
• Address customer inquiries and offer support as needed.
• Maintain a clean, safe, and organized checkout area.
• Carry out other assigned duties as required.

• Basic reading, writing, and math skills.
• Ability to stand or sit for extended periods.
• Proficiency in using computers for data entry and retrieving information.
• Ability to lift at least 10 lbs unassisted or over 15 lbs with or without accommodation.
• Meet any state-mandated sales-related licensing or registration requirements.

• Previous retail or customer service experience.
• Ability to communicate in more than one language.

Compensation is based on factors such as role, location, education, training, and experience. Eligible associates may receive:

• Multiple health insurance plan options.
• Tuition assistance.
• 401(k) plan with company match and Employee Stock Purchase Program.
• 10% employee discount on Lowe's purchases.
• Career growth opportunities through the Track to the Trades program.

Headquartered in Mooresville, N.C., Lowe's Companies, Inc. is committed to supporting communities through disaster relief, housing initiatives, and skilled trade development. Lowe's is an equal opportunity employer and follows all applicable employment laws, ensuring a fair and inclusive hiring process for all applicants.