Wireless Retail Sales Specialist - Wichita, KS

Job Description - Wireless Retail Sales Specialist - Wichita, KS (260019)

Consumer Cellular is a leading wireless provider committed to redefining retail by delivering superior customer experiences and building lasting relationships.

A Retail Wireless Sales Specialist works directly with customers, listening to their needs and ensuring we provide product‑based solutions. Your goal is to deliver a world‑class experience, leaving customers with a smile and a working phone.

Compensation: $18.50–$19.25/hour plus uncapped commission.
Schedule: 30–39 hours per week, average 35 hours.

• Brand Ambassador – Create a welcoming store environment and reflect the company’s core value: happy employees make happy customers.
• Relationship Builder – Build relationships with guests, team members, and leadership; listen actively and provide solutions.
• Product & Services Enthusiast – Translate technology into conversations; attend training and stay updated on products and services.
• Account Management – Manage guest appointments, investigate account issues, determine best plans and offers, and document interactions.

• Education & Skills
  • High school diploma or equivalent.
  • Positive attitude and strong customer focus.
  • At least 6 months of retail customer service; wireless industry experience a plus.
  • Operating POS and accurate transactions.
  • Proficiency with MS Office (Word, Excel, PowerPoint).
• Schedule & Attendance
  • Flexibility to work weekends.
  • Store hours 9:00 am–6:00 pm; most days 6–7 days per week.
• Physical Requirements
  • Ability to bend, stoop, reach, twist, lift, push, pull, walk, stand, and move items for 6–8 hours.
  • Assist customers and maneuver merchandise.
  • Maintain a clean and safe store environment.

2835 N Maize Rd, Suite 179, Wichita, KS

• Competitive base pay with potential for shift differential, overtime, and bonus pay.
• Medical, dental, and vision insurance (98–100% company‑paid for full‑time).
• 401(k) company match up to 6% of pay.
• Discounted wireless phone plan.
• Paid time off (PTO) after 30‑day waiting period; 6 company‑paid holidays plus 16 floating holiday hours per year.
• Flexible Spending Accounts for health and dependent care.
• Life and AD&D, long‑term disability, employee assistance program—all company‑paid.
• Employee rewards program.

Background check and drug screen are required.

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consumer Cellular is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed, please contact Human.

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