LPN in Pain Center PRN

Responsibilities

• Serve as a primary contact for patients and families by phone, addressing concerns, triaging symptoms, and escalating issues to providers as appropriate.
• Coordinate prescription refill requests, ensuring accuracy, compliance with pain management policies, and timely provider review/authorization.
• Monitor and track prior authorizations, referrals, and diagnostic orders related to pain management.
• Provide patient education regarding medication regimens, treatment plans, and follow-up requirements.
• Conduct proactive follow-up calls to assess pain control, adherence to treatment, side effects, and patient satisfaction.
• Collaborate with providers and the care team to support individualized pain management plans.
• Document all patient interactions and interventions in the electronic medical record (EMR) with accuracy and timeliness.
• Support care coordination between the Pain Center, primary care providers, pharmacies, specialists, and ancillary services (e.g., therapy, imaging).
• Conduct occasional in-office patient visits, including vital signs, medication reconciliation, post procedure follow-up visits and basic nursing assessments.
• Assist with patient education related to lifestyle modifications, safety precautions, and adherence to controlled substance agreements.
• Primarily office and phone-based work with some patient-facing clinical responsibilities.
• Remain knowledgeable of and follows the policies of the Organization (KSSH).
• Provide leadership to clinical support staff (nurse aides and medical assistants) as well as non-clinical staff.
• Participate in clinic meetings, quality improvement initiatives, and regulatory compliance activities.
• Actively support and uphold the mission and core values of KSSH.
• Perform other duties as assigned.

• Serve as a primary contact for patients and families by phone, addressing concerns, triaging symptoms, and escalating issues to providers as appropriate.
• Coordinate prescription refill requests, ensuring accuracy, compliance with pain management policies, and timely provider review/authorization.
• Monitor and track prior authorizations, referrals, and diagnostic orders related to pain management.
• Provide patient education regarding medication regimens, treatment plans, and follow-up requirements.
• Conduct proactive follow-up calls to assess pain control, adherence to treatment, side effects, and patient satisfaction.
• Collaborate with providers and the care team to support individualized pain management plans.
• Document all patient interactions and interventions in the electronic medical record (EMR) with accuracy and timeliness.
• Support care coordination between the Pain Center, primary care providers, pharmacies, specialists, and ancillary services (e.g., therapy, imaging).
• Conduct occasional in-office patient visits, including vital signs, medication reconciliation, post procedure follow-up visits and basic nursing assessments.
• Assist with patient education related to lifestyle modifications, safety precautions, and adherence to controlled substance agreements.
• Primarily office and phone-based work with some patient-facing clinical responsibilities.
• Remain knowledgeable of and follows the policies of the Organization (KSSH).
• Provide leadership to clinical support staff (nurse aides and medical assistants) as well as non-clinical staff.
• Participate in clinic meetings, quality improvement initiatives, and regulatory compliance activities.
• Actively support and uphold the mission and core values of KSSH.
• Perform other duties as assigned.

• Excellent communication skills with the ability to engage patients empathetically by phone and in person.
• Strong organizational skills to manage multiple patient needs, prescription requests, and provider communications simultaneously.
• Knowledge of pain management medications, common side effects, and monitoring requirements.
• Ability to work independently and collaboratively within an interdisciplinary team.
• Commitment to patient safety, confidentiality, and compassionate care.

• Current licensure as a Licensed Practical Nurse (LPN) in the state of Kansas.
• Current Basic Life Support (BLS)…