Restaurant Equipment Technician

Base Pay Range

$48,000.00/yr - $55,000.00/yr

We are not looking for employees— we are looking for Team Members
. At XLT, we want givers, not takers. We win as a team, and winning is fun. Our culture, values, and operating principles drive our championship results. We’re looking for passionate Team Members who want to have fun, grow, and make an impact while serving Customers worldwide.

At XLT, we believe work should be enjoyable. We win together, treat others with respect, and build long‑term relationships with our Customers and with each other. When you join our team, you’re part of a company that values improvement, teamwork, and creating world‑class Customer experiences.

Restaurant Equipment Technicians work as part of a team responsible for creating and enhancing Customer satisfaction by resolving product and service problems. This role involves technical troubleshooting, customer communication, vendor coordination, and occasional travel to support installations, training, and trade shows.

• Respond to customer questions by phone, email, or in-person.
• Diagnose problems and provide timely solutions.
• Document service calls and maintain accurate records in our product database.
• Support installations, startups, warranty repairs, and demonstrations.
• Assist with technical documentation, troubleshooting guides, and training materials.
• Participate in on‑call rotation and provide hands‑on service support.

• Strong listening, communication, and problem‑solving skills.
• Mechanical aptitude and ability to learn technical systems (electrical/fuel).
• Proficiency with Microsoft Office and basic computer skills.
• Ability to stay composed under pressure and work as part of a team.
• Attention to detail and strong organizational skills.

• Previous field service, technical support, or military/special forces background.
• Experience troubleshooting industrial equipment or related machinery.

• Competitive pay (per company wage scale).
• Full benefits package (medical, dental, vision, retirement) per Employment Manual.
• Paid holidays and time off.
• Opportunities for training, travel, and advancement.
• A culture where winning is fun and teamwork is everything.

Entry level

Full‑time

Engineering and Information Technology

Food and Beverage Manufacturing

Referrals increase your chances of interviewing at XLT Ovens by 2x.

Location:

Wichita, KS