IT Technician
Job in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-03-10
Listing for:
System One
Full Time
position Listed on 2026-03-10
Job specializations:
-
IT/Tech
IT Support, Network Administrator, Systems Administrator, Desktop Support
Job Description & How to Apply Below
JOB DESCRIPTION:
Monitor multiple information technology systems and perform incident management and/or address service requests related to IT systems and applications. Responsible for IT assets, per defined processes as required by position.
- Utilize Service Now and Power BI reports to monitor IT asset health and identify lost or missing assets.
- Monitor physical inventory in the stock rooms and warehouses to ensure sufficient inventory of desktops, laptops, and accessories are available.
- Coordinate with the appropriate team members to troubleshoot and resolve issues.
- Perform basic application and infrastructure monitoring functions.
- Create and route basic Service Now Incident tickets to appropriate IT teams and resolve/close IT tickets as they are completed.
Working knowledge relative to:
- Computer hardware
- Awareness of networking
- Communications
- Desktop/laptop hardware, operating systems, and Office suite
- IP networking
- Event monitoring, logging, and data collection techniques
- Virtualization technologies
- Windows desktop operating system
- Windows servers
- Linux Operating systems
- CISCO switching and routing
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