Customer Service Representative - Mid-Shift Patient Registration

Location

Ascension Via Christi St. Joseph

Sunday, Monday, Tuesday 10:00 AM - 10:00 PM

R1 is the leading provider of technology‑driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As a Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast‑paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly while listening with compassion.

• Work on computers and answer phones to intake information in a busy environment, typing as quickly as patients can talk and working around clinicians interrupting the registration process for emergent clinical care.
• Help patients who may be very ill or worried, listening carefully to ease their anxiety and building rapport in real time.
• Operate in a fast‑paced work environment often on your feet, collecting patient and insurance information that requires knowledge through training and expecting the unexpected.
• Collaborate with a team that cares about your progress toward career goals, launching your healthcare career at R1 RCM Inc.

• High School Diploma or GED
• Excellent customer service experience

For this US‑based position, the base pay range is $14.00 - $18.99 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

The healthcare system is always evolving – and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

We go beyond expectations in everything we do, applying the same enthusiasm to giving back to the community and taking care of our team, including a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at  for assistance.

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