Medical Intake Specialist

Overview

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Department:
Medical Intake

At Health Core Clinic, we pride ourselves on being a premier medical employer and learning institution for individuals willing to serve the underinsured. Our You-Centered approach to healthcare for our clients only works because we employ, train and retain the best of the best. At Healthcore Clinic, we believe healthcare is a human right whose access should not be bound by finances.

If you believe in our philosophy and are fun loving, open minded, caring and flexible with your schedule, then you have come to the right place. We are people serving people, serving people. We are looking for a dynamic individual to join our family at Healthcore Clinic.

• Job Purpose:
  
  The Medical Intake Specialist is responsible for greeting, assisting and answering questions and inquiries for all guests in person or over the telephone.
• This position is also responsible for utilizing HCC Provider and treatment room time effectively by scheduling appointments in person or over the telephone. This position ensures a high level of customer service and requires the employee to be professional and courteous at all times.

• Patient Population Management:
  Greets all HCC patients and visitors in person and over the telephone and assists with directing them to their appropriate destinations.
• Schedules patient appointments and determines whether they are a new or existing patient; takes insurance and patient information.
• Checks patients in and out of their scheduled appointments and notifies the appropriate department of the patients arrival.
• Takes patient deposits upon check in and takes patient payments upon check out.
• Answers the multi-line telephone with tact and professionalism and ensures that all calls are directed to the appropriate party.
• Manages front desk phone system and assures holiday and other closings messages are recorded for when the Clinic is closed.
• Utilizes Practice Management Software to print daily schedules and keep track of patients, no shows, reschedules and walk-ins.

• Other duties as assigned.

Not only is Health Core Clinic a great place to get care, its also a great place to work!