Office Manager | Chermside

About the Role

As the Office Manager at our Chermside clinic, you’ll be the driving force behind smooth day-to-day operations. You’ll work front‑of‑house alongside your admin team and behind the scenes with the Practice Leader (Physio in Charge) to create a welcoming, efficient, and supportive environment for both patients and staff. This hands‑on leadership role is perfect for someone who thrives on connection, loves bringing order to busy spaces, and finds joy in helping others succeed.

• Leading and mentoring your front desk team
• Delivering exceptional customer service— greeting patients, managing calls/emails, appointments, and payments
• Overseeing clinic operations— managing clinician schedules, referrals, invoicing, HICAPS, third‑party billing, and debtors
• Running the admin ship— training, performance support, and rostering
• Keeping everything on track— stock control, database updates, and regular reporting
• Maintaining a calm, clean, and welcoming clinic space

• A warm, professional presence — you’re the first smile our patients see
• Strong leadership, communication, and problem‑solving skills
• A hands‑on attitude and ability to stay calm under pressure
• A love for improving systems and streamlining workflows
• Experience in allied health/medical admin (generally a plus)
• Availability Monday to Friday

• A supportive multidisciplinary team that values collaboration and care
• Dedicated admin time – no squishing reports into your lunch break
• Regular mentoring with fellow Office Managers across the group
• Competitive pay with annual reviews + quarterly bonuses
• Backing from shared services teams (HR, Finance, Marketing, IT, Systems)

• Staff discounts across our range of health services
• Employer‑funded parental leave + pet leave
• Fun team and social events
• Career growth and upskilling opportunities

With over 30 years in the industry, Sports & Spinal is one of South East Queensland’s leading Allied Health groups. We’re known for our people‑first culture, strong values, and commitment to professional growth. From our clinicians to our admin teams, we’re proud of the care we provide — to both our clients and each other.

• Respect All
• Be Memorable
• Collaborate & Grow
• Innovate for the Future
• Show the Love

Ready to lead with impact and join a team that truly cares? Apply now and step into a role where your leadership matters.