Loan Support Specialist

Position:
Loan Servicing Specialist

Department:
Loan Operations

Location:

Wichita, KS

Status: FT/Hourly

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you will help to build and expand on client relationship, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.

At Equity Bank we will help you invest in your community through volunteer opportunities which align with out company initiatives and core values.

This role provides essential support to the organization by ensuring accurate and compliant loan servicing functions including but not limited to, servicing various types of loans.

• Ensures proper booking of new loans, renewals, amendments and letters of credit.
• Responsible to research and analyze requests for validity and within scope of authority.
• Responsible for updating loan/customer information, loan coding, collateral data, payment posting corrections and waiving fees or interest.
• Prepares payoff requests and completes Credit and Mortgage verification requests.
• Handles incoming/outgoing telephone inquiries concerning loan information.
• Perform other duties as assigned or required.

• Stays current in knowledge of software, bank products, rates, and regulatory systems.
• Responsible for adhering to and complying with all Bank policies and procedures, all applicable federal and state laws and regulatory guidance governing financial institutions.

• High School Diploma or Equivalent.
• Three to Five years previous financial services experience preferred.
• Comprehensive knowledge of lending practices and procedures.
• Effective oral and written communications skill and the ability to work well with others and interact with Bank’s Lenders and Officers.
• A critical thinker and problem solver with an eye on continuous improvement.
• Ability to work independently with little supervision.

Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas, Nebraska, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We are searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well‑being of our employees and their families.

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/ Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel.

Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.