Universal Banker
Listed on 2026-01-20
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Finance & Banking
Bank Customer Service
Description
The Universal Banker is a combination of being a Teller, Personal Banker, and performing Customer Service. Our Universal Bankers plays a crucial role in providing retail banking products and services to customers. In addition to performing a variety of tasks associated with processing customer transactions and requests, the Universal Banker will develop new business opportunities with current and potential customers.
If you are dedicated to providing exceptional customer service, detailed-oriented, possess good computer skills, this is the job for you!
Responsibilities- Perform full service banking with a primary focus on sales and service to new and existing customers within the branch, with the ability to perform cash transactions, open or update accounts, and provide information on other products and services.
- Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.
- Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.
- Provide information to customers regarding promotions, contests, and new account options.
- High School Diploma or equivalent.
- An equivalent combination of education and experienced may meet qualifications
Pay is dependent on knowledge, skills, abilities, experience and location.
Working ConditionsThe physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds.
Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
Employees enjoy outstanding benefits, including:
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Company-paid Life Insurance
- Tuition Reimbursement
- Fitness Reimbursement
- Paid Time Off
- Volunteer Leave
- Paid Holidays
- Plus many more employee perks & incentives!
People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team.
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