Financial Aid, Specialist

Overview

WSU Tech is seeking a Financial Aid Specialist to support students through the financial aid process and ensure accurate, timely delivery of federal, institutional, and scholarship aid. This role plays a critical part in helping students understand their financial options and successfully access the resources needed to achieve their educational goals. The ideal candidate is detail-oriented, student-focused, and comfortable working in a fast-paced, high-volume environment.

• Compensation: $23.01 /hr
• Worksite
  
  Location:
  
  NCAT and City Center
• Schedule:
  
  M-F, 8 a.m.
  
  - 6 p.m. (Hours will range)

• Advise students on financial aid options, eligibility, and file status
• Assist students with financial aid applications and award processes
• Process financial aid documents accurately and in compliance with federal and institutional regulations
• Maintain up-to-date records in the college's ERP system
• Apply professional judgment, within guidelines, to evaluate financial aid files
• Communicate financial aid information, updates, and procedures to students and stakeholders
• Contribute to continuous improvement of financial aid processes
• Participate in required meetings, training, and professional development
• Ensure confidentiality and compliance with all applicable laws and policies
• Perform other duties as assigned

• Associate Degree required;
  Bachelor's Degree preferred

• Prior experience in financial aid or scholarship counseling preferred

• Strong written and verbal communication skills
• Excellent time management and multitasking abilities
• Attention to detail and strong organizational skills
• Ability to communicate professionally and calmly with students, staff, and the public
• Comfort working in a high-volume, student-facing environment

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WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.