Strategic CSM: Retention & Expansion
Job in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-02-14
Listing for:
Y-Axis
Full Time
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
A technology solutions company is looking for an experienced Customer Success Manager located in Wichita, Kansas. This role focuses on optimizing customer engagement with weavix, enhancing feature adoption, and reducing churn. Ideal candidates will possess over 5 years of experience in B2B SaaS customer success and demonstrate strong stakeholder management and communication skills. The role includes collaboration with sales for upselling opportunities and conducting strategic business reviews for effective performance tracking.
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