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Branch Customer Relations Lead & Readers’ Advisor; PIC

Job in Wichita, Sedgwick County, Kansas, 67232, USA
Listing for: Alsip-Merrionette Park Public Library District
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Branch Customer Relations Lead & Readers’ Advisor (PIC)
A public library system in Wichita is looking for a dedicated Branch Customer Relations Associate to join their team. This position is essential in ensuring excellent customer service and smooth branch operations. Responsibilities include providing reading assistance and circulation services, handling customer issues in the absence of managers, and training support staff. A Bachelor's degree or relevant experience and previous library experience are preferred.

Bilingual skills in English and Spanish are a plus.
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