Express Service Advisor
Job in
Wichita, Sedgwick County, Kansas, 67219, USA
Listed on 2026-01-22
Listing for:
Don Hattan Chevrolet
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
No Evenings or Weekends Ever!
Fully Climate Controlled Shop
Base Pay + Commission - Lots of Growth Potential!
Don Hattan Chevrolet is booked for repairs and looking to grow! We are looking for an experienced, friendly, motivated person to fill our Express Service Advisor Position. Primary duties include scheduling appointments, checking in vehicles, recommending additional maintenance services, and building ongoing relationships with customers. This is an Express Service Advisor position, and is best suited to someone who has prior customer-service or account management experience, and a desire to grow within a company.
We offer an incredible work/life balance with paid holidays and no weekends. Our primary focus is providing exceptional customer care. You will be a front and center representative of our company.
Service Advisor Compensation and Benefits:
- Competitive, Performance-Based Pay
- No cap on commissions, and opportunities for advancement (Mainline advisers earn up to 105k annually!)
- Health Insurance, Dental & Vision, Gym Discounts, and more!
- Vacation Pay, Sick Leave, and Paid Holidays
- 401(K) with matching contribution (Traditional and Roth)
- Ongoing Training and Development
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional customer satisfaction
- Past experience in customer service, account management, team management, or similar roles strongly preferred!
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Don Hattan Chevrolet is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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