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Entry-Level Telecom Customer Care Agent
Job in
Wichita, Sedgwick County, Kansas, 67201, USA
Listed on 2026-01-15
Listing for:
Mass Markets
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Mass Markets - [Customer Service Representative] As a Telecom Customer Care Agent at Mass Markets, you'll:
Handle inbound and outbound contacts in a courteous, timely, and professional manner;
Listen to customers, understand their needs, and resolve customer issues;
Utilize systems and technology to complete account management tasks;
Document and process customer claims in appropriate systems;
Follow all required scripts, policies, and procedures;
Comply with requirements surrounding confidential information and personal information.
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