Ethics and Compliance Investigations Operations Specialist - Assistant Director

Ethics and Compliance Investigations Operations Specialist – Assistant Director

Location:

Anywhere in Country

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Ethics and Compliance Investigations Team (ECIT) is a high‑performing, centralized team under Ethics, Compliance, and Risk Management (ECRM) that conducts and manages Code of Conduct related investigations. As an Investigations Operations Specialist in the ECIT, you’ll play an integral role in supporting our mission and operations and mitigating risk.

• Conduct, perform quality control reviews, and collate detailed reporting and analyses to identify and mitigate potential risks within the organization, including, but not limited to:
• Monthly, quarterly, and/or ad hoc reports regarding conduct matters, ensuring accuracy and timeliness.
• Regular and ad‑hoc data analyses to support various firm‑wide stakeholders with insights on conduct matters within their teams.
• Support required firm responses to regulatory data requests.
• Maintenance of centralized case management system to ensure accurate and thorough records and monitor aging of matters and related reporting.
• Conduct regular input and audits of the centralized case management system.
• Maintain accurate and thorough case records for EY/Ethics Hotline matters.
• Consult with Global counterparts for EY/Ethics Hotline matters.
• Perform thorough due diligence regarding personnel conduct history in advance of potential firm actions, including but not limited to performance separations and reductions in force.
• Monitor the ECIT mailbox, routing emails to the appropriate recipient, and ensuring timely responses.
• Facilitate the provision of information concerning substantiated matters to firm‑wide stakeholders.
• Establish best practices around reporting.
• May make recommendations for training, awareness, communications, and more.
• May lead and/or participate in medium to large projects.
• Share best practices and mentor others.
• May supervise and/or mentor other team members.
• May conduct investigation triage with input from key stakeholders.
• You may also have opportunities to assist with the design, implementation, and updating of workflow or documentation processes and analytic efforts.

• Proficient in Microsoft Office suite; advanced in Excel.
• Substantial experience working with a case management system or similar tracking systems; specific experience with Navex is a plus.
• Maintain the highest levels of confidentiality regarding personal data related to employee concerns and performance issues.
• Ability to analyze and present confidential data in a meaningful way.
• Foundational AI knowledge and prioritize implementation of automation.
• Experience managing data mapping and migration projects into new software.
• Excellent time management and project management skills; experience balancing multiple competing priorities in a high‑pressure environment.
• Take full ownership of work products, driving to completion with minimal oversight and self‑review of your work, delivering high‑quality results.
• Strong written and verbal communication skills; ability to communicate complex concepts in a straightforward way.
• Quickly learn the business of the firm and develop a solid understanding of internal practices and procedures.

• Ability to interact with individuals at all levels within the firm and maintain professionalism and confidentiality.
• Experience with code of conduct ethics employee‑related investigations.
• Experience with compliance and documentation.
• Previous experience with case management systems.
• Strong attention to detail, time management and prioritization skills, with a solid track record of managing multiple projects simultaneously.
• Bachelor’s degree or equivalent work experience preferred.
• 7+ years related work experience.
• Experienc…