Service Coordinator - Northeast Wichita, KS

Physical Therapy By Phoenix is looking for a friendly and organized Service Coordinator in Wichita, KS who enjoys helping people. In this role, you will welcome patients, schedule appointments, and help with the daily tasks that keep the clinic running smoothly. You will use basic medical terms and follow clinic procedures while helping with scheduling, billing, and updating charts, forms, and other paperwork.

Your work helps create a positive, patient-centered experience.

$15 – $18/hour

• High school diploma or equivalent

• Schedule and confirm patient appointments and assist with basic intake and insurance information
• Answer phone calls, take messages, and communicate clearly with patients and staff
• Greet visitors and direct them to the appropriate person or area
• Update patient charts and complete routine administrative paperwork
• Use office software and equipment to complete daily tasks
• Send, receive, and organize documents such as forms and medical records
• Maintain office supplies and keep work areas organized
• Assist with basic billing, payments, and insurance forms
• Support light cleaning duties, including wiping surfaces and maintaining common areas
• Wash, fold, and restock clinic laundry as needed

• Clear communication and active listening skills
• Basic reading, writing, and computer proficiency
• Willingness to learn and follow instructions
• Practical problem-solving and sound judgment
• Ability to work well in a team environment
• Friendly, helpful, and service-oriented attitude
• Basic time management and organizational skills
• Comfort using or learning basic office equipment

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Three weeks of paid time off