Real Estate Agent Services Administrator

Job Overview

Berkshire Hathaway Home Services Pen Fed Realty (Pen Fed Realty), a wholly owned subsidiary of Pen Fed Credit Union (Pen Fed), is hiring a Real Estate Agent Services Administrator to work onsite at our East Wichita, Kansas location. The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway Home Services Pen Fed Realty.

• The primary responsibility of this job is to perform the duties of a receptionist, maintaining the front desk area in a highly professional manner.
• Maintain listings, sales, and processes.
• Provide support for the assigned offices in a variety of areas including but not limited to, processing listings/contracts, agent processing, greeting visitors, and answering office phones.
• Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools.
• Interact with Agents, staff and clients providing assistance and support as needed.
• Assist with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations.

• High Schools Diploma or Bachelor's Degree (preferred) or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
• Minimum of two (2) years of office experience is required. Real estate, mortgage or title experience is preferred.
• Highly proficient in Microsoft Office (Excel, Word, Power Point, email)
• Excellent business communication skills and ability to multitask are critical.
• Strong organizational and interpersonal skills required.

This position will not supervise employees.

There Are No Additional Certifications Required.

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Limited travel to various worksites is required.

At Pen Fed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage.

We also support growth via education assistance, community involvement, and volunteer opportunities.

Established in 1935, Pen Fed today is one of the country's strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender.

We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

Berkshire Hathaway Home Services Pen Fed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of Pen Fed Credit Union and is the largest independently‑owned brokerage in the Berkshire Hathaway Home Services network, placing us in the top 1% of all real estate brokerages in the country.

With almost 60 offices and nearly 2,000 world‑class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long‑term rentals, corporate relocation services and national referral network.

Pen Fed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.

Pen Fed will also prohibit retaliation against individuals for raising a…