Sales Coordinator-AC Hotel Wichita Kansas

Base Pay Range

$20.00/hr - $22.00/hr

Assist sales managers and front desk in obtaining customer satisfaction by performing clerical and administrative duties related to guest and hotel communications. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Provide support to the sales team in executing contracts, proposals, and correspondence.
• Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space.
• Assist as needed with hotel and sales related functions, parties and blitzes.
• Oversee and create social networking sites.
• Prepare and send out direct mail projects, sales packets, and collateral.
• Provide assistance to the Director and/or Manager of Sales and Marketing.
• Effectively communicate and coordinate the guest’s request with other departments.
• Answer and respond to incoming telephone calls.
• Oversee office equipment maintenance.
• Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
• Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events.
• Type Banquet Event Orders (BEO’s), route event orders to proper departments.
• Maintain the filing system.
• Maintain the trace system.
• Set up new files as needed.
• Maintain weekly Reader file.
• Responsible for spelling accuracy and professional appearance of correspondence.
• Inventory and maintain office supplies.
• Produce weekly productivity reports for sales meetings.
• May be asked to take accurate minutes of all sales meetings.
• Perform site inspections when no sales manager is available.
• Provide assistance to group leaders when necessary.
• Responsible for timely completion of monthly group status report.
• Perform other duties as assigned.
• Take every opportunity to amaze the guests.
• Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied.

• High School diploma / Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Available to meet guests and assist with welcome/check-in which may include week‑ends.
• Basic administrative knowledge such as business letters and telephone etiquette.
• Extremely well organized and detail oriented.
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).
• Positive interaction with colleagues and guests.
• Excellent customer service skills are required.
• Self‑motivated and able to work with minimal supervision.
• Must be able to sit at a desk for up to 8 hours per day; walking and standing are required for the remainder of the working day.
• Must be able to lift up to 15 lbs occasionally.
• Must have finger dexterity to operate office equipment including computers, fax machines, copiers, printers and calculators; must type at least 50 wpm.
• Must be able to work a flexible schedule including nights, weekends and/or holidays.

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem‑solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

• Hourly rate from $20‑$22 per hour based on experience.
• Team Driven and Values Based Culture.
• Vacation & Holiday Pay.
• Same‑day pay available.
• Employee Assistance Program.
• Reduced Room Rates throughout the portfolio.
• Third Party Perks (Movie Tickets, Attractions, Other).
• 401(k).
• Flexible spending account.
• Life insurance.
• Parental leave.
• Referral program.

Wichita, KS