EComm Shopper; Availability

Overview

Summary E-Commerce Personal Shoppers are first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. They are responsible for selecting Street Side online orders and packaging them in accordance with Store Operations Policies. They are responsible for ensuring that all perishable and non-perishable merchandising areas in relation to Street Side are clean and free of debris.

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Accurately select the highest quality product offering for our Street Side guests to meet and exceed company expectations of providing Ultimate Service
• Package, transport, and load groceries and merchandise from the store to the guests’ vehicle
• Assist in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage area, and returning products to their proper location
• Gather baskets and pick up trash inside and outside the Street Side area as needed
• Maintain and stock bag areas
• Provide Ultimate Service by answering product-related questions, locating products, and helping guests as needed
• Organize, clean, and prepare prep area, backroom, and sales floor for incoming trucks
• Load, unload, and move heavy, bulky products to support Street Side order selection
• Maintain standards for safety and sanitation
• Minimize shrink through careful handling of product
• Achieve productivity standards as set forth by the company
• Comply with all Federal, State, and Company regulations and standards for product freshness, food safety, and sanitation
• Utilize digital handheld to select items necessary to complete order from store, to pack and put away guest orders in staging area, and to retrieve orders for guests
• Other duties as required or assigned by supervisor

• Excellent guest service and communication skills
• Ability to prioritize and handle cross functional tasks
• Must be able to lift up to 50lbs and stand for long periods of time (up to 6 hours)
• Perform all other physical aspects of the job including but not limited to: bending, squatting, lifting, climbing, and walking
• Ability to function as a team member and get along with others
• Ability to accept supervisory coaching related to performance, work habits and attitude