Store Manager, Retail & Store Manager

Job Summary

Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast‑paced environment where every day brings new challenges and opportunities? If so, OXXO USA is seeking an energetic and experienced Retail Store Manager to join our team.

• Managing employees and adhering to company policies and procedures.
• Responsible for ensuring all hours of operation are covered and supported, including recruiting to hire and retain employees.
• Monitoring and managing inventory levels to prevent shortages or overstock situations; conducting regular stock checks and working with suppliers to ensure timely delivery of products.
• Maintaining the cleanliness of the store.
• Providing excellent customer service and setting the tone for a friendly environment.
• Being in charge of store financials.
• Collaborating and engaging with the District Manager and other Retail Store Managers to share best practices.
• Recruiting, training, and mentoring store employees, fostering a positive and inclusive work environment, and providing ongoing training and development opportunities to enhance team performance and career growth.

• Two (2) or more years of experience working in a retail environment (Required).
• Driver’s License, valid vehicle insurance (Required).
• Previous leadership experience.

• Active Listening.
• Demonstrating Ongoing Value.
• Ability to take initiative.
• Multitasking and Prioritization.
• Operational Excellence.
• Time Management.
• Responsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expectations.
• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Responsible for teaching and emulating proper customer service and suggestive selling techniques.
• Communicating sales and profitability goals to store associates and providing feedback.
• Responsible for meeting and exceeding the store budget and sales volumes.
• Must have a form of communication to be reached.
• Assumes an active role in developing weekly goals for Key Performance Indicators.

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

Mid‑Senior level

Full‑time

Sales and Business Development

Industries:
Retail

Wichita Falls, TX