Business Analyst - Senior

Overview

The Senior Business Application Analyst will review, analyze, and evaluate business systems and user needs. Focuses on several systems and integrating those systems to maximize efficiency. Clarifies, updates, and improves processes impacted by technology changes. Maps out the requirements for one or more systems to support business needs. Partners with multiple stakeholders, sponsors, and other business partners to identify project requirements and specifications.

Enhances the standard of IT services and products. Manipulate data in SQL and Excel, including creating Pivot Tables, SQL reports and extracting data, to analyze large data sets. Summarize findings and trends in data and provide comprehensive reports to leadership.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network includes PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services.

The organization is nationally recognized for excellence in patient care and patient experience. For more information, please visit PIHHealth.org. The organization also has a presence on social media.

• Assists the team in carrying out department responsibilities in support of various business applications and collaborates with others to support short- and long-term goals/priorities for the department.
• Provides guidance and supports department staff with escalated business application issues and inquiries.
• Leads and manages multiple concurrent projects and workflow for completion in a thorough and timely manner for various business departments.
• Conducts research, documents findings, works with internal and external SMEs to formulate conclusions or potential solutions and prepares concise reports, presentations and other documentation to present to business leadership and department management.
• Participates in cross-departmental program implementation work groups and discussions.
• Performs ad-hoc analysis and reports, researches and provides summaries to various departments and creates or updates document processes and procedures.
• Serves as the SME for all lines of business within specified job duties.
• Performs system research and testing to ensure regulatory, coding, contract updates and configuration changes are producing expected results. Ensures documentation accurately reflects the status of changes and outstanding issues identified during testing and communicates to operational, project and leadership teams.
• Researches and solves complex issues and project challenges for assigned business applications and systems.
• Trains staff regarding system enhancements or changes, including process deficiencies identified from User Acceptance Testing (UAT) testing.
• Provides analytical support and technical expertise on requests for information from executives, directors and other staff.
• Provides a security-driven approach to safeguard all components of assigned responsibilities.

• Bachelor's Degree in Computer Science, Information Technology, Business or related field.
• 7 to 10 years of experience in a business analyst role.

• Master’s Degree in Technical Discipline.

Address: 12401 Washington Blvd.

Salary: .00

Shift: Days