Super User Coordinator, Epic Training
Listed on 2026-02-01
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Healthcare
Healthcare Administration, Healthcare Management
Overview
The Super User Coordinator, Epic Training serves as the primary liaison between super users, the Epic training team, and system analysts to ensure successful adoption and utilization of the Epic enterprise system. This role is responsible for recruiting, training, and supporting a network of super users who act as subject matter experts within their respective departments. The Coordinator will develop communication strategies, facilitate knowledge sharing, and monitor engagement to drive system proficiency and continuous improvement.
Key responsibilities include Super User Program management, training and support, communication and engagement, change readiness, and metrics and reporting. The Coordinator assists with administration and planning; super user engagement; and long-term training coordination and leadership. This role communicates training policies and procedures across the organization, coordinates super user role analysis, and determines the number needed for enterprise-wide coverage. It also coordinates all classroom and equipment aspects of Epic-led virtual training for super users.
AboutPIH Health
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network includes PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical group, home healthcare services and hospice care, and services in heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services.
The organization is nationally recognized for excellence in patient care and patient experience, and CHIME has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
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