Complex Care Coordinator

Complex Care Coordinator

As a care coordinator, you will be planning and rostering care staff into shifts and ensure that the care workers and nurses that are responsible for delivering care and support on a day-to-day basis attend their shifts as planned.

• The care coordinator will organise rotas a month in advance for the complex care clients.
• Building and developing strong relationships with staff members (carers and nurses)
• Building and developing strong relationships with clients
• Obtaining staff availability
• Communicate with staff and clients in a respectful, professional, and friendly manner.
• On call responsibility

• You will have strong communication skills both over the phone and via written communication.
• You will be a problem solver, quick thinker and solution driven.
• You will have worked in care and ideally will have coordination experience within either domiciliary or complex care.
• You will have the right to work in the UK and a full UK driving licence.

• Salary of £26,667 increasing after probation period to £30,000
• Mon to Fri 9am – 5pm, plus on call to include some weekends and 1 evening / morning per week (1700 – 2300/0600 – 0900)
• Office based – Whitstable
• 25 days AL plus the bank holiday and a day off on your birthday.
• Enhanced sick pay.
• Employee Assistance Programme.
• Free DBS.
• Pension contributions.
• Frequent social events.
• Access to discounts on goods and services offered by third parties.
• Excellent career development opportunities.

• Choice of day, night and weekend shifts
• Blue light card - we’ll pay for it.
• Reflecting the hard work that you do.
• Earn a £50 voucher for every friend you refer who joins our team.
• Thorough paid training and supported induction, with annual paid refreshers.
• We help you save for Christmas.
• Wellbeing support including up to 6 face-to-face counselling sessions.
• In-house wellbeing team to support you.
• 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
• We reward Employees of the Month with a £100 voucher.
• Employee events throughout the year, including fish and chips on the beach.
• Consistent support from our team of Nurses and Field Care Supervisors.
• In-house womens health support.
• Accumulate holiday pay as you work.
• Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party.
• 25 days annual leave, plus bank holidays and your birthday!
• Two Volunteer Days per year, to support local charities and initiatives.