Neighbourhood Officer

Neighbourhood OfficerSwale, KentTemporaryFull Time A fantastic opportunity has arisen for an experienced Neighbourhood Officer to join a leading Housing Association, supporting safe, compliant and well-managed neighbourhoods across Swale, Kent. This is a mobile, front-line role focused on resident safety, building compliance and community engagement. Candidates must be a full UK Driving Licence holder and have access to own vehicle.THE ROLEThe Neighbourhood Officer will take responsibility for managing communal areas, ensuring regulatory compliance, and promoting safe, secure and well-maintained neighbourhoods while acting as a visible point of contact for residents.

• Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
• Complete welfare and vulnerability checks and produce person-centred risk assessments where required
• Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
• Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
• Validate service charges by checking services delivered offer value for money and are accurately recorded
• Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
• Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

THE CANDIDATEThe ideal candidate will have previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting.

• Strong knowledge of housing compliance, health & safety and fire safety within communal areas
• Experience undertaking estate inspections, risk assessments and managing follow-up actions
• Excellent communication skills with the ability to engage positively with residents and stakeholders
• Strong organisational skills, able to manage a mobile workload and meet deadlines
• Confident using housing management systems to maintain accurate records and documentation

THE CONTRACTWORKING HOURS: Monday - Friday, 09:00 - 17:00LENGTH OF CONTRACT: 3 Month Contract, TemporaryRATE: The pay for the role is £23.60 per hour LTD company rate. The PAYE equivalent is £20.25 per hour, inclusive of holiday.HOW TO APPLYIf interested in this role, please apply directly or email .uk or call and ask for Beth to discuss further

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