Project Lead Tax Clinic and South

[26-004] Project Lead Income Tax Clinic-White Rock and South Surrey

Position: PROJECT LEAD INCOME TAX CLINIC
- White Rock and South Surrey (Coordinator)

Location: White Rock and Surrey locations and outreach activities within the community

Hours:24H/ week for 18 weeks

Start Date: February 1st, 2026.

We are looking for a PROJECT LEAD INCOME TAX CLINIC
- White Rock and South Surrey to join our Community and Volunteer Services Program team! The ideal candidate is a highly organized individual with strong experience and knowledge of the Canadian tax system
. This role requires excellent coordination skills, attention to detail, and the ability to work collaboratively with staff, volunteers, and community partners. Has a Valid Class 5 Driver’s License.

SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland, on Vancouver Island, and across Northern BC. Sources strives to create vibrant and resilient communities through support to adults, children, youth, and families facing challenges in life such as mental health, disability, poverty, substance use, and conflict. We support our communities through leadership, education, and volunteerism.

Sources is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races, cultures, ethnicities, 2

SLGBTQIA+, and abilities are welcomed to work with us. We value diversity, respect, and collaboration as we promote our mission: social wellness for our community.

Reporting to: Manager of Community and Volunteer Services Program

• Supervise and diligently coordinate the day-to-day operations of the Income Tax Clinic under the CVITP program.
• Efficiently manage and synchronize activities across income tax clinic locations, ensuring smooth service delivery during peak times.
• Recruit, train, and schedule volunteers with a focus on CVITP-specific knowledge to ensure optimal coverage for the Income Tax Clinic.
• Proficiently utilize and maintain the volunteer management database (Better Impact) to track volunteer engagement and ensure efficient scheduling.
• Organize and lead continuous volunteer training sessions, including CVITP program updates, software use, and tax preparation protocols, along with recognition initiatives.
• Address and resolve volunteer and/or client issues, documenting relevant information to ensure program accountability and quality assurance.
• Maintain and regularly update the Income Tax inventory database, including all necessary CVITP tools and resources.
• Actively promote volunteerism in the community, emphasizing the impact of the CVITP and tax assistance programs.
• Maintain accurate statistics on tax clinic performance and generate comprehensive reports as required for internal and external stakeholders.
• Prepare and submit detailed monthly reports summarizing clinic performance, volunteer hours, client statistics, key challenges, and outcomes, ensuring data-driven insights for program improvement.
• Stay updated with changes in tax policies and CVITP requirements to ensure the clinic provides accurate and up-to-date services.
• Undertake any other duties deemed necessary for the smooth functioning of the program, including outreach initiatives and collaboration with community partners.

• Oversees coordination, scheduling, and training of volunteers, with a focus on the Income Tax Clinic, to ensure smooth support for both volunteers and clients.
• Manages volunteer and client schedules to ensure the effective operation of the Income Tax Clinic and other volunteer-supported programs.
• Participate on the recruiting process for volunteers.
• Actively participates in quality improvement and evaluation efforts to enhance program outcomes and client satisfaction.
• Prepares monthly reports for the Income Tax Clinic to maintain transparency, accountability, and effective program monitoring.
• Engages in ongoing learning about Indigenous histories, cultures, and perspectives, applying this knowledge to foster inclusivity in the workplace.
• Creat…