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Customer Success Manager — Drive Adoption & ROI; Enterprise
Job in
Whitehorse, Yukon Territory, Canada
Listed on 2026-03-01
Listing for:
CoLab Software
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading software company in Canada is seeking a Customer Success Manager to lead the post-sale journey for Commercial and Enterprise customers. This role focuses on driving onboarding, product adoption, and customer satisfaction. The ideal candidate has 1-3 years of experience in customer-facing roles within B2B SaaS and is comfortable managing timelines and relationships. Some travel (up to 25%) may be required to meet with clients, ensuring strong engagement and outcomes.
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